Several popular Scrum Master certification programs around the world offer the Certified Scrum Master title.
These are PSM, CSM, and BVOSM. All of them require successful passing of a certification exam to receive your diploma.
Learning all the preparation materials takes a long time, although the Scrum Guide is a fairly short book. That’s why we present sample questions to help you prepare for the Scrum Master certification exam faster.
Preparation for Scrum Master certification exam with sample questions
Your team is very eager to go on vacation and asks you to postpone the retrospective of your sprint to the beginning or end of the other sprint.
The Scrum Master’s answer: I understand the impatience of the rest team, but I will ask them for their last efforts to complete the sprint, as this would mean an extension of the sprint and a difference in the defined time, as well as possible omissions. Sprint interruption should only take place in exceptional cases as assessed by the Product Owner and in agreement with the Scrum Master. I also take into account the fact in this situation that it is likely that the team is not 100% concentrated, despite my request to them. Reference: “Quick and easy preparation for the Scrum Master certification exam“, https://www.businesspad.org/quick-and-easy-preparation-for-the-scrum-master-certification-exam/
The client informs you that he is initiating repairs in his office and asks you to send him a summary by email of your meeting with the team and your opinions about the Sprint Review meeting. He trusts you completely for your analysis.
Scrum Master’s answer: In that case, I would suggest another convenient time for a review of the match as long as it is in the coming days so as not to increase and distort the sprint period significantly. If this is not a good option for the client I will offer to record the meeting to see the real values of the improvement and in addition to the minutes of the meeting to provide it.
Of course, we will expect his feedback, which we will take into account in the last stage of the sprint. Reference: “Preparation for the Scrum Master certification exam (BVOSM, CSM, PSM)“, https://mstsnl.net/preparation-for-the-scrum-master-certification-exam-bvosm-csm-psm/
Your principal has heard that your Sprint is over, but there is unfinished business. He is angry and asks you to remove some large User Stories from the planned ones until the end of the sprint and replace them with smaller ones that you can find in the general list.
Scrum Master’s answer: I will communicate with him the reason for this and explain that sometimes this happens due to the specifics of user story processing. Replacing just smaller user stories would not be a good option in this case, as user stories are pre-prioritized by the Product Owner. The Scrum practice handles moving the unfinished stories to the beginning of the backlog for the next sprint. Read more: “Best Scrum Master certification online”, https://scrumtime.org/best-scrum-master-certification-online/
The team informs you this morning that they are ready with all their work two days before the end of the sprint and asks you to arrange a meeting with the client to hold the Sprint Review meeting with him and to start the new sprint tomorrow. While you are at the Sprint Review meeting, they will attend an interesting company training, but promise to take revenge by asking the HR department to give you an extra day off this year.
The answer of the Scrum Master: I will thank them for the great work done by the team, I will congratulate them for the results achieved, which would not be so high if we do not follow the Scrum methods of useful action. Scrum team of the Sprint Review meeting as required to present the client’s improvements and note his comments, as a final assessment of the time and work of the team from this sprint. to check if there are other free slots so that they do not miss the company training they want to go to. Read more about the Scrum Master certifications: “Best Scrum Master Certifications for 2022 and 2023“, https://eduwiki.me/best-scrum-master-certifications-for-2021-and-2022/
The team informs you that they prefer not to work with a fixed time for sprints, but prefer each sprint to have a duration according to their work and judgment. They have already discussed this proposal with the Product Owner role and he has said he has no claims.
Scrum Master’s answer: This would be commendable in terms of the desire for commitment, but it is the betting on a certain short period to complete a certain number of tasks that makes Scrum effective, it allows planning actions, tasks and is a prerequisite for success. presentation. I will recall that measuring the work done for a certain time allows not only forecasting but also the possibility of prevention, comparison, and drawing up a plan on which everyone in the Scrum meetings moves. When we do not provide specific information to the client about the end of the sprint, we become uncompetitive and ineffective. and principles, to the Scrum Master. Read more: “Free training to prepare for the Scrum Master Certification exam”, https://www.islandjournal.net/scrum-master-certification-exam/
Your assigned Product Owner on the project goes on a business trip to the client and sent you this morning’s Sprint Goal for the next sprint. He has also made a collection with all the user stories that the team will work on.
Scrum Master’s response: I will thank him for the information sent and I will note that it would still be better to determine the Sprint goal together with the team I hope he will return soon from a business trip so that he can participate in the meetings. In this regard, I would be grateful if you would inform the team in advance of your absence during the Scrum engagement if the absences are planned and announced to be able to react.
The Product Owner of the project has sent you an email stating that he will collect detailed information on many details and plans to communicate continuously with the client so that he can describe as many details as possible about the work for a long time to come.
Scrum Master’s answer: I will remind the Product Owner of the different phases of the sprint and that in fact, such communication is not necessary, because during Sprint planning the whole Scrum team participates in the planning, and the Development team decides for itself. sprint time what volume of tasks can be completed and information to the client is provided during the Sprint Review with already completed requests from him and finalized improvements. Original reference: “Free preparation for the Scrum Master certification exam (CSM, PSMI, PSMII, BVOP)”, https://brightonbot.com/preparation-scrum-master-certification-exam/
You are returning from vacation. The team and the Product Owner of the project tell you that there is no time and the sprint should start without planning, as the team will work independently and will choose User Stories, ranked at the top of the Product Backlog collection.
Scrum Master’s answer: In fact, we are already used to having short deadlines for fulfilling our commitments in the dynamic business environment in which we find ourselves, the Scrum approach itself implies short deadlines, which in our case should not make us afraid that we will not be able to cope with time. It is the correct planning of the priorities for the implementation of the tasks that are a large part of the completed project, and to this success, we include the observed, set short (planned) period of work. And, the likelihood of starting work on unfinished User Stories from the previous sprint is high. Original source: “Preparation with sample questions for Scrum Master certification exam CSM & PSMI”, https://wikipedia-lab.org/preparation-sample-questions-scrummaster-certification-exam/
The Product Owner role has told your team that some functionality is expected in a few months. Your team plans to do a technology study from now on to save yourself any problems and lack of competencies over time.
Scrum Master’s answer: Before the improvement, we are expected to achieve at Scrum meetings is clearly defined and precisely defined, the search for any unspecified information about technologies is meaningless, as they may not enter the user and be desired by the customer.
A member of your team who is planning to go on vacation soon has just started working on User Story, which is expected to be planned for the next sprint.
Scrum Master’s answer: In this situation, at the beginning of the next sprint and planning, the User Stories are prioritized for the start of the newsprint, so there is no guarantee that this User Story will be worked on, even if it is may have been at the top of the backlog after the end of the previous sprint. Perhaps a consultation with the Product Owner would not be superfluous if he is not sure in certain situations, so as not to turn this into a loss. Reference: “Preparation for Scrum Master certification and tips for Scrum professionals”, https://www.kievpress.info/preparation-for-scrum-master-certification/
A member of the team expresses dissatisfaction with the idea that everyone knows what the other is doing. He is used to solitude. He prefers to work without explaining what exactly or to see his work in software systems. It guarantees that it will deliver very good results and just in time.
Scrum Master’s answer: I would talk to him about Scrum – all the typical forms of work, why this is done – the benefits if someone goes out of the team for various reasons, the clarity of the full picture of a princess and I would advise thinking about whether under the conditions of Scrum principles you will feel comfortable enough to work fully and give me feedback on your decision. Read more: “Professional Scrum Master Certification Online“, https://pm.mba/posts/scrummaster-certification-online/
A colleague of yours, Scrum Master from your organization, meets you in the hallway and asks for advice on the length of his team’s sprint. None of the teams can offer a duration for their sprint. He asks you to recommend a time for their sprint.
The Scrum Master’s answer: I would advise him to pay attention to a few points. If for the performance of its tasks its team uses mainly ready-made software, hardware, or electronic components, which are only built-in or assembled and you have less “finishing” activity, at the same time the product can be logically divided into many small components, modules, parts. , on which they can focus and consider as independent elements, and also the client or the director are impatient and quite conservatively oriented to results, then in this case it is good to use shorter sprints.
And accordingly, if there are technologies that require more time to create a real result. For example, the technologies for the product are created by you – software, hardware, or electronic components, the use of programming languages in their pure form, you create elements (through machines, castings, etc.). Testing the result of the sprint (increment, finished work) takes a lot of time, and commitment or depends on external factors. You have more difficult ways of delivery, compilation, settings, installation, and other processes, all of this logically leads to longer sprints. Scrum exam source and reference: “Preparation for Scrum Master certification exam on Sprint event“, https://medfd.org/preparation-for-scrum-master-certification-exam-on-sprint-event/
The Product Owner role of your team wants to change the duration of the sprint to 6 weeks as you start integrating very complex systems and do not want to discredit yourself, your team, and the organization in front of the client with sprints where you risk not being able to deliver real work done.
Scrum Master Response: This proposal to change the sprint period is subject to comments from the whole team to take into account all the views of the participants and to assess whether the request is justified, considering the details and reach a consensus on a decision on the subject.
You receive an email from your client’s Project Manager. He asks you if there is a problem if your sprint is 6 working days. He expects a quick response so he knows what to pass on to his superiors.
Scrum Master’s answer: I will inform you that I will try to respond within the working day or ASAP, but I am obliged to communicate this first with the team that practically carries out the improvement actions to comment closest to reality. More for Scrum Master candidates: “Preparation for the Certified Scrum Master exam (PSM, CSM, BVOSM)“, https://mpmu.org/preparation-for-the-certified-scrum-master-exam-psm-csm-bvosm/
Your director tells you that he has read a lot of information on the Internet about Scrum and asks you to set a time for your sprints to be one working week to reduce any risk.
Scrum Master’s answer: I would like to thank him for his commitment and suggestion and give him some examples of where we can use shorter and longer sprints and what the standard requirements for Scrum sprints are to have more. At the same time, I will clarify that changes in the length of sprints can in principle be initiated by any participant, but a decision on a specific change is made based on the consent/disagreement of the majority of all members. Reference website: “Certified Scrum Master exam preparation with sample questions“, https://customessaysonline.net/certified-scrum-master-exam-preparation-with-sample-questions/
Your colleague, a beginner Scrum Master, asks you a question. He asks you if, for their 3-week sprints, they can accept the Sprint Review event lasting 2 and a half hours.
Scrum Master’s answer: If a colleague thinks they can handle it in 2 and a half hours, they can try, but I would advise scheduling 3 hours as per Scrum, it is better to be able to cover all topics, who will be put to the meeting than to prove that time is insufficient and have failed to cover important topics.
You gather at the usual place for your Sprint Review event. Attendees are You as the Scrum Master, the development team without a new budding colleague, the Project Manager from the client, their Product Manager, Business Analyst, and a hired external usability consultant.
Scrum Master’s answer: We will handle the increment properly, everyone is familiar with the processes of improving this sprint.
I will open the meeting and thank the parties present for joining this event. We can start with the Agenda for this meeting. More on the topic: “Preparation for the certification exam for CSM and PSM I (BVOSM) Scrum Master“, https://www.mu7club.com/preparation-for-certification-exam-scrum-master/
A project manager from your organization came to your Sprint Review event. He listens carefully and watches. He is pleased that the work is going well. Finally, he turns to you and asks you when you expect as a guide to releasing the latest finished developments to a real product in a living environment.
Scrum Master’s answer: Here I will ask the Product Owner to provide the most up-to-date information on the topic, as he and the stakeholders communicate most actively on this issue and the information he will provide will be the most complete and detailed. For Scrum and Agile certified applicants: “Example questions for the Scrum Master certification exam“, https://customer-service-us.com/example-questions-for-the-scrum-master-certification-exam/
The Sprint Review event begins. Shortly after greeting each other, the customer’s product manager opens a topic about the project budget. He is not sure if his organization’s resources will be enough to continue working on the product for another 6 months. Ask your Product Owner for comments and advice on their Roadmap.
Scrum Master Response: Once the Product Owner has commented on the issue based on recent developments and awareness of the specific project, it may be a good idea to support it by including guidance comments on a closer planning period, rather than according to the dynamics and requirements of the current and the upcoming sprint, as market requirements and conditions change rapidly. Scrum Master certification preparation on the media: “Preparation for Certified Scrum Master certification exam with sample questions“, https://www.shihannews.net/preparation-for-certified-scrum-master-certification-exam/
At the Sprint Review event, business people and all representatives outside your Scrum team review what has been achieved and inform you that they have no questions or any other comments or suggestions, and prepare to leave the meeting.
The answer of the Scrum Master: However, the product is developed for a customer and even after the end of the Review there were no comments, feedback is quite logical to have. Maybe I will approach with inviting questions to them-Whether after this sprint product has the functions and it looks in the way they assumed, whether in their opinion the set idea of the product for this sprint has been achieved. If, however, there is no discussion and conversation in this direction, I will thank all those present at the meeting and close it with supportive remarks to look forward to our next meetings in the coming days, remaining at their disposal for discussions, questions, topics they would like to discuss. Reference: “Preparation for Certified Scrum Master certification exam with sample questions”, https://www.azarnewsonline.com/
Your client’s Account Manager will contact you and ask if you can demonstrate your product one day before the end of your sprint because they need to prepare presentations.
Scrum Master’s answer: I would suggest sending him a Burndown Chart to find out about the latest update from today’s meeting, but unfortunately demonstrating the product in this form before the end of the sprint will not be useful, as there are still tasks that are being worked on and the product in this form cannot present the newly introduced functionalities precisely because they are not finalized.
Your customer’s product manager disapproves of Definitions of Done for one of your User Stories and refuses to accept work on it. Everyone is staring at you, including your product owner.
Scrum Master’s response: I will ask the Product Manager to share exactly which of this part he disapproves of so that we can look at it together in detail and comment on the topic in more depth with the Product Owner and Development team.
One day before your Sprint Review event, your client’s Account Manager contacted you and explained that they were working with the Marketing Department to prepare new plans. He asks you to send him the items that your team will complete during the sprint.
Scrum Master’s answer: Since the sprint is not over yet and the team is even currently working on finalizing the items, we can offer a Burndown Chart, which contains all the progress so far in the sprint to keep you informed of current updates. but I will clarify that changes are possible until the end of the sprint.
You have already presented your increment at the Sprint Review meeting. Product Backlog items have been officially announced as completed. There is no work left unfinished. Everyone looks happy. Business people offer, as everything is fine, to discuss possible promotions of team members who have performed well, and then want to take you for a drink.
The Scrum Master’s answer: This sounds like a positive result of a job well done by the whole Scrum team, which is a good occasion for a drink in an informal setting. I’m not sure what promotions are meant in this situation if usually the colleagues are appointed to positions in the company and participate in the projects when there are announced ones.
Shortly before the Sprint Review event, a team member told you that User Story covers all definitions of completeness, but the finished work visually differs from the sketches included in the Product Backlog item.
Scrum Master’s answer: I would like an explanation as to why it happened and whether we have time to react and change. , and to focus on the product, specifying that the applications will be visible after the meeting is uploaded to the client cloud.